Privacy Policy

Cozy-B Privacy Policy

What Information Do We Collect?

We collect information from you when you interact with our site—such as registering an account, placing an order, subscribing to our newsletter, responding to a survey, or filling out a form.

Depending on your activity, we may ask you to provide details like your name, email address, mailing address, phone number, or credit card information. However, you're always welcome to browse our site anonymously.

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

  • To personalize your experience: Your information helps us tailor our content and services to better suit your individual needs.
  • To improve our website: We use your feedback to enhance our features, functionality, and overall user experience.
  • To provide better customer service: Your input allows us to respond more effectively to your support inquiries and requests.
  • To process transactions: Your information is used solely to fulfill your order or requested service. It will never be sold, exchanged, or shared with any third party without your consent, except as required to complete the transaction.
  • To manage promotions, surveys, or site features: We may use your details to administer special offers or interactive site elements.
  • To send occasional emails: These may include updates, order information, or company news relevant to your interests.

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How Do We Protect Your Information?

We take the security of your personal information seriously and use a range of measures to ensure it remains safe when you place an order or provide sensitive data on our site.

All sensitive information, including credit card details, is transmitted securely using SSL (Secure Socket Layer) encryption. This data is then stored within our payment gateway provider’s systems, accessible only to those with authorized access who are required to keep the information strictly confidential.

For your protection, we do not store your private financial information (such as credit card numbers or social security numbers) on our servers for more than 60 days after a transaction is completed.

Do We Use Cookies?

Yes, we use cookies to enhance your experience on our site. Cookies are small data files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). These cookies enable our system to recognize your browser and remember certain information.

We use cookies for a variety of purposes, such as:

  • Remembering and processing items in your shopping cart
  • Saving your preferences for future visits
  • Tracking advertisements
  • Gathering data on site traffic and user interactions to improve our website, tools, and services

We also use Google AdWords remarketing to show ads to previous visitors across third-party websites (including Google). This may include showing ads to users who visited our site but didn’t complete a task, like submitting an inquiry form. These ads may appear on Google’s search results or across the Google Display Network.

Google and other third-party vendors use cookies to serve these ads based on your past visits to our site. All collected data is handled according to both our Privacy Policy and Google’s Privacy Policy. You can manage how Google advertises to you by visiting the Google Ad Preferences page, or choose to opt out of interest-based advertising by adjusting your cookie settings.

Do We Share Your Information with Outside Parties?

We do not sell, trade, or share your personally identifiable information with outside parties. The only exceptions are trusted third parties who support us in running our website, fulfilling orders, or providing services to you—provided they agree to keep your information strictly confidential.

We may also disclose personal information when required to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of our users and others.

California Online Privacy Protection Act (CalOPPA)

We respect your privacy and comply fully with the California Online Privacy Protection Act. As part of this commitment, we will never share your personal information with third parties without your consent.

Children’s Online Privacy Protection Act (COPPA)

In compliance with COPPA, we do not knowingly collect any personal information from children under the age of 13. Our website, products, and services are intended for users who are 13 years of age or older.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the modification date below will be updated to reflect the most recent revision.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.cozy-b.com

19 Vilholtvey
Skanderborg 8660 Denamrk
+45 50338089